Archive for May, 2008

Figuring ‘The Gap’

May 16, 2008

The Immigration Policy Center put out a report this week on E-Verify in Arizona. It was a scathing report about how the system has failed, based on news report. We think it’s about as authoritative as the U.S. Chamber of Commerce study that came out in late April that said a whole bunch of Americans would lose their jobs if mandatory employment eligibility measures were put into place.

Our fairness disclaimer: Our product is a gateway into the E-Verify system, which many people think sucks (and they’re not entirely wrong, but not entirely right, either).

That said, we want to talk today about “The Gap.” This is the difference between the reported reality of the system and what we’re seeing on the ground, particularly when it comes to people not being able to get any of their information corrected if they get a tentative non-confirmation. This is cited in the IPC’s report, and it was cited over and over and over at last week’s Congressional hearings on E-Verify.

But the fact is that we haven’t seen it. Somewhere up above 90 percent of our clients’ tentative non-confirmations get resolved within the eight Federal business days. The rest? About half go uncontested and the employee is never seen again that day. The remainder say they’re going to contest it, then never come back to work. Or work for a couple days then are never seen again.

We asked one of our biggest clients about this. They’re a good representative client: a multi-unit restaurant company that has a high hiring throughput (over 1,000 new hires a year) and tends to attract lower wage earners.

This was our exact question: “There’s a lot of talk about qualified people not being to stay on after tentative non-confirmations because they can’t get in to SSAs office to get their information changed. Have you seen that?”

The answer: “Not at all. Never. We see people who get tentative non-confirmations not coming back after the first day. Or we see people go and get it figured out.”

We asked another client of ours, a 100-200 employee company in the construction industry, if they were losing employees because of calendar issues after a tentative non-confirmation result.

The answer: “Never. Our tentative confirmations usually don’t contest, and they just walk out of the office. When they’ve challenged them and gotten them resolved they can usually do it in a long afternoon.”

So you’ve got “The Gap” between what’s being said and what’s actually happening out here.

The E-Verify debate is becoming the abortion debate of the employment-law world, and facts are getting lost in the shuffle.

Here’s a line from the IPC report:

Ken Nagel, a restaurant owner in Phoenix, recently hired one of his daughters—a native-born U.S. citizen—to work in his restaurant. When he put her information through E-Verify, he received a “tentative nonconfirmation,” meaning the system could not verify that she was authorized to work in the United States.4

The fact comes out of a March 3, 2008 story in The Arizona Republic. What’s never answered is why. My guess is that the daughter is married and used a different last name in the E-Verify input than was listed in the SSA database.

Probably 50 percent of our tentative non-confirmations are because of last name misalignments.

An appearance in The Arizona Republic

May 12, 2008

An article by Craig Harris of The Arizona Republic that quoted us a couple times.

A good article, with an interesting point by Julie Pace, a Phoenix employment attorney who fought E-Verify on behalf of the business community and now appears to be not such a fan of designated agents such as ourselves.

She makes the point that DHS has promulgated, in practice, two sets of regulations. One for DA’s and one for those who contract directly with E-Verify. Those who contract with DHS have to use the PhotoTool, she says, and those who don’t aren’t required to keep photocopies of I-551 applicants.

She’s only half right. Designated agents don’t have the PhotoTool available to them at this time, so if you sign up with a designated agent, you won’t have access to the tool, which brings up the I-551 or I-776 document image in the DHS system.

But here’s a lesson to the eight of you that read this blog: Just because you’re signed up with a designated agent doesn’t mean that regulatory requirements are lifted. Go to the higher standard to make the good faith argument when you get audited.

We’ll write about DHS’ efforts to negotiate with state motor-vehicle departments to get driver’s license photos of all licensed drivers to add into the PhotoTool tomorrow.

Bloody E-Verify debate looms

May 5, 2008

May 6 is upon us. The day that there’s a huge E-Verify hearing on Capitol Hill. And the day that E-Verify proponents (there are few) will face off against the Society of Human Resource Managers and other groups that support Texas Sen. Sam Johnson’s employment verification bill.

There’s a fine entry in Workforce Washington about it. Best line in the piece:

So, in typical Washington fashion, the DHS decides to inoculate against such criticism by unveiling two enhancements to the system the day before a Tuesday, May 6, House Ways & Means subcommittee hearing on employer verification.

The two major changes:

1. Naturalization data will be added into the master E-Verify database (which now is comprised of DHS and Social Security Administration data).

2. Non-confirmed workers will be able to go to USCIS to resolve their issues rather than working through SSA.

From an operational standpoint, these are two good improvements. Naturalization data should tighten E-Verify’s error rate. And shifting some of the fix burden away from SSA is always a good thing.

Watch the May 6 debate for foreshadows: Congress has to extend the law that authorizes E-Verify in November.